MacKenzie-Udoji Insurance Agency, Inc.

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Reporting a Claim


Commerce Insurance

Safety Insurance

MPIUA (Mass Fair Plan)
Mass Property (MPIUA)

     
800-221-1605
Report your claim online
800-951-2100
Report your claim online
617-723-3800 or 800-851-8978
Report your claim online

Massachusetts law requires that
you complete a crash report
for all automobile accidents

RMV Crash Report

 

Please contact our office if you have any questions in regards to reporting your claim.

What You Should Do

Auto Accidents
First and foremost, if anyone is injured, provide immediate first aid assistance and call for emergency services.

Exchange your name, address, telephone number and insurance information with the driver of the other car(s) involved in the accident.

Write down the following information:

  • The date, time, and place of accident
  • Description of how the accident occurred
  • The name and address of owner of the other automobile
  • The other driver's Social Security driver's license numbers
  • The names and addresses of all passengers and witnesses
  • The license plate numbers of the other vehicles, including witnesses

Promptly report the accident to the nearest police station and complete any necessary incident reports.

Cooperate fully with the police, but do not make any admissions about your responsibility in the accident. (Do not admit that it was your fault, even if it was!)

Report the claim to your insurance agent immediately.  Complete the Motor Vehicle Crash Report issued by the Registry of Motor Vehicles.

Do not sign any statements for anyone other than an authorized representative of your insurance company or agency — be sure to request identification.

Property Losses
In the event of a property loss, such as a structure fire or natural disaster, here are some tips on what should be done:

First and foremost, if anyone is injured, provide immediate first aid assistance and call for emergency services.

Take appropriate steps to prevent further damage to the property

Report the claim to your insurance agent immediately.